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Our Terms & Conditions

The friendly fine print. This page explains the basic rules, responsibilities, and terms that keep our website, services, and collaborations running smoothly.

Terms & Conditions

Animations Media

Last updated: 5th May 2026

These Terms & Conditions govern your use of the Animations Media website and your interaction with our services, content, communications, online platforms, and related materials.

By accessing or using our website, contacting us, submitting an enquiry, requesting a quotation, or engaging with our services, you agree to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or services.


1. About Animations Media

Animations Media is a brand used by associated business entities operating in India and the United Kingdom.

For India-based operations, Animations Media may operate through:

Qbiq Studios LLP
LLP Identification Number: AAB-7141
Registered Office: 2nd Floor, RK Complex, Ulloor, Trivandrum, Kerala, India – 695011
Email: compliance.in@animationsmedia.com

For United Kingdom-based operations, client services, website management, and related activities, Animations Media may operate through:

Brill Folks Ltd.
Company Number: 13869852
Registered Office: 8 Devonshire House, Aviary Court, Basingstoke, Hampshire, United Kingdom, RG24 8PE
Email: compliance.uk@animationsmedia.com

The legal entity responsible for a specific service, project, recruitment process, contract, invoice, quotation, proposal, offer letter, or communication will depend on the nature of the transaction, the country involved, and the entity named in the relevant document or communication.

In these Terms & Conditions, “Animations Media”, “we”, “our”, or “us” refers to the relevant Animations Media entity responsible for the applicable interaction, service, project, or process.


2. Use of Our Website

You may use our website for lawful purposes only.

You must not use our website:

  • in any way that breaches applicable laws or regulations;
  • for fraudulent, harmful, misleading, or unlawful purposes;
  • to transmit viruses, malware, spam, or harmful code;
  • to attempt unauthorised access to our website, servers, systems, accounts, or data;
  • to copy, scrape, reproduce, or misuse website content without permission;
  • to interfere with the normal operation, security, or availability of the website;
  • to submit false, offensive, defamatory, abusive, obscene, discriminatory, or infringing content;
  • to impersonate another person, business, or organisation;
  • to collect data from our website without permission;
  • to misuse our contact forms, enquiry forms, or communication channels.

We may restrict, suspend, or block access to our website if we believe these terms have been breached.


3. Website Content

The content on our website is provided for general information, promotional, and business communication purposes.

We aim to keep information accurate and up to date, but we do not guarantee that all website content will always be complete, current, error-free, or suitable for your specific needs.

We may update, edit, remove, suspend, or change any part of the website at any time without notice.


4. No Professional Advice

The information on our website should not be treated as legal, financial, tax, technical, business, marketing, or professional advice.

You should make your own decisions and seek professional advice where necessary before relying on information from our website or entering into a service arrangement with us.


5. Our Services

Animations Media may provide services including, but not limited to:

  • explainer videos;
  • promotional videos;
  • corporate videos;
  • e-learning videos;
  • animation production;
  • 2D and 3D animation;
  • storyboard creation;
  • script support;
  • visual direction;
  • voice-over coordination;
  • video editing;
  • motion graphics;
  • digital media support;
  • social media content support;
  • creative campaign support;
  • branding-related creative services;
  • web, app, or digital solution-related services where separately agreed;
  • other media, design, or digital production services.

Any service you purchase from us will be subject to a separate quotation, proposal, invoice, project scope, contract, service agreement, or written confirmation.

If there is a conflict between these website Terms & Conditions and a signed project agreement, the signed project agreement will usually take priority for that specific project.


6. Quotations, Proposals, and Project Scope

Any quotation, proposal, estimate, or timeline we provide is based on the information available at the time.

Unless stated otherwise in writing:

  • quotations are valid only for the period stated in the quotation;
  • quotations are not binding until accepted in writing;
  • prices may change if the scope, deliverables, duration, complexity, timeline, or requirements change;
  • additional work outside the agreed scope may be charged separately;
  • timelines depend on timely feedback, approvals, content, assets, and payments from the client;
  • urgent or priority delivery may be subject to additional charges;
  • we reserve the right to decline a project at our discretion.

7. Client Responsibilities

If you engage us for a project, you are responsible for:

  • providing accurate project information;
  • supplying required content, brand assets, scripts, documents, references, and approvals on time;
  • ensuring that all materials you provide are accurate, lawful, and authorised for use;
  • reviewing drafts and providing clear feedback within agreed timelines;
  • approving scripts, storyboards, style frames, voice-overs, animations, designs, or other stages where required;
  • making payments on time;
  • ensuring that your requested content does not infringe third-party rights or breach applicable laws;
  • ensuring that any claims, statements, product information, training content, or legal/compliance information provided by you is accurate and approved by your team where necessary.

Delays in client feedback, content supply, approvals, or payments may affect delivery timelines.


8. Intellectual Property

Unless agreed otherwise in writing:

  • all website content, text, images, graphics, videos, animations, designs, layouts, branding elements, case studies, and materials displayed by Animations Media are owned by Animations Media or its licensors;
  • you must not copy, reproduce, distribute, modify, resell, or exploit our website content without written permission;
  • creative work, concepts, designs, animations, videos, project files, and deliverables created by Animations Media remain owned by Animations Media until full payment has been received;
  • once full payment has been received, ownership or usage rights in the final approved deliverables will be transferred or licensed to the client as set out in the applicable quotation, invoice, proposal, or contract;
  • raw files, working files, editable files, templates, animation rigs, project files, source files, unused concepts, internal notes, production assets, and process materials are not included unless expressly agreed in writing;
  • Animations Media may retain ownership of its pre-existing tools, templates, workflows, methods, know-how, reusable assets, libraries, and production processes;
  • third-party assets, stock images, music, fonts, plugins, voice-overs, software, AI tools, or licensed materials may be subject to separate third-party licence terms.

9. Client-Supplied Content and Third-Party Rights

You confirm that any content, materials, files, references, logos, brand assets, scripts, data, images, videos, audio, music, voice recordings, documents, or instructions you provide to us are either owned by you or properly licensed for the intended use.

You are responsible for any claims, losses, costs, damages, or legal issues arising from materials you provide that infringe third-party rights or breach applicable laws.

We may refuse to use any material that we believe is unlawful, offensive, infringing, misleading, harmful, confidential without permission, or inappropriate.


10. Portfolio and Promotional Use

Unless agreed otherwise in writing, Animations Media may display completed work, extracts, screenshots, thumbnails, case studies, project descriptions, client names, or showreel clips in our portfolio, website, social media, proposals, presentations, or marketing materials.

If your project is confidential or cannot be publicly displayed, you must inform us in writing before the project begins and ensure this is included in the project agreement.


11. Payments

Payment terms will be stated in the relevant quotation, invoice, proposal, or agreement.

Unless otherwise agreed in writing:

  • payments must be made by the due date stated on the invoice;
  • work may not begin until the required advance payment is received;
  • final files may not be released until all outstanding payments are cleared;
  • late payment may result in project delays, suspension of work, or additional charges where permitted;
  • any bank charges, transaction fees, currency conversion charges, or applicable taxes may be payable by the client unless agreed otherwise;
  • payments made for work already started, scheduled, allocated, or completed may be non-refundable, depending on the project stage and agreement.

12. Revisions and Changes

The number of included revisions will be stated in the project quotation, proposal, or agreement.

Unless agreed otherwise:

  • revisions apply only to the relevant project stage;
  • revisions must be requested within the agreed feedback window;
  • changes requested after approval of a stage may be treated as additional work;
  • major changes to script, storyboard, voice-over, design, animation style, duration, structure, or project scope may incur additional charges;
  • requests outside the agreed scope may affect the delivery timeline;
  • repeated delays, unclear feedback, or contradictory instructions may require timeline and cost adjustments.

13. Approvals

Projects may include approval stages such as script, storyboard, style frame, voice-over, animation draft, final draft, or delivery approval.

Once a stage is approved, further changes to that stage may be chargeable.

Final approval may be requested before delivery of final files. The client is responsible for reviewing the final output carefully before approving it.


14. Delivery Timelines

We aim to deliver projects within agreed timelines. However, delivery dates may be affected by:

  • delay in receiving client materials;
  • delay in receiving feedback or approvals;
  • changes in project scope;
  • additional revision requests;
  • third-party delays;
  • technical issues;
  • voice-over, music, licensing, platform, or software delays;
  • illness, emergencies, or events outside our reasonable control.

Any timeline provided is an estimate unless expressly stated as guaranteed in writing.


15. Project Storage and File Access

We may store project files, drafts, references, exports, and final deliverables for a limited period after project completion.

Unless otherwise agreed in writing:

  • we are not required to store project files indefinitely;
  • retrieval of old files may be subject to availability;
  • retrieval, re-export, conversion, modification, or re-delivery of archived files may be chargeable;
  • clients should download and securely store final deliverables after delivery.

16. Cancellation and Refunds

Cancellation and refund terms may be set out in the relevant quotation, proposal, invoice, or project agreement.

Unless otherwise agreed in writing:

  • fees may be charged for work already completed;
  • fees may be charged for time, resources, or production slots already allocated;
  • advance payments may be non-refundable once work has begun;
  • if a project is cancelled after production has started, we may charge for completed work, allocated resources, third-party costs, and administrative time;
  • any refund, if applicable, will be assessed based on the project stage, costs incurred, and terms agreed.

17. Third-Party Tools, Platforms, and Services

We may use third-party tools or platforms to deliver services, communicate, manage projects, store files, process payments, host content, generate assets, conduct research, or provide access to deliverables.

These may include:

  • cloud storage platforms;
  • communication tools;
  • payment processors;
  • project management platforms;
  • video hosting platforms;
  • AI-assisted tools;
  • stock asset libraries;
  • voice-over providers;
  • software providers;
  • analytics tools;
  • recruitment or interview platforms.

We are not responsible for failures, downtime, policy changes, price changes, licence restrictions, data handling practices, or errors caused by third-party services.

Use of third-party tools may be subject to their own terms and privacy policies.


18. AI Tools and AI-Assisted Work

Animations Media may use AI-assisted tools as part of research, ideation, drafting, productivity, design exploration, editing support, animation support, workflow improvement, or creative production.

Where AI tools are used:

  • final deliverables will be reviewed as part of our internal process;
  • AI-generated or AI-assisted outputs may require human editing, refinement, quality checks, and approval;
  • some AI tools may have limitations, errors, licensing restrictions, or platform-specific terms;
  • client-provided confidential information should not be submitted to external AI tools unless appropriate safeguards, permissions, or instructions are in place;
  • we may decline requests involving unlawful, misleading, harmful, infringing, unethical, or unsafe AI use.

If you have specific restrictions on AI-assisted work for your project, you must tell us in writing before the project begins.


19. Confidentiality

Both parties may receive confidential information during discussions, quotations, project work, recruitment, or collaboration.

Confidential information may include:

  • business plans;
  • scripts;
  • pricing;
  • internal documents;
  • unpublished projects;
  • passwords or login details;
  • client data;
  • project files;
  • strategy documents;
  • technical information;
  • proprietary processes;
  • private communications.

We will take reasonable steps to protect confidential information. You must also protect any confidential information we share with you.

Confidentiality does not apply to information that is already public, independently developed, lawfully received from another source, or required to be disclosed by law.


20. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted access.

We may suspend, withdraw, update, restrict, or modify the website for maintenance, technical reasons, security reasons, operational reasons, or business reasons.

We are not liable for any loss caused by website downtime, errors, delays, interruptions, or unavailability.


21. Links to Other Websites

Our website may include links to third-party websites, platforms, tools, social media pages, payment providers, booking systems, or other services.

These links are provided for convenience only. We do not control and are not responsible for third-party websites, content, policies, products, services, security, or availability.

Accessing third-party websites is at your own risk.


22. Candidate Interview Terms

If you are completing a video interview, assessment, recruitment task, internship application, or candidate screening process for Animations Media, additional interview-specific terms apply.

These terms explain candidate responsibilities, video recording consent, confidentiality of interview questions, use of AI tools during interviews, technical issues, retakes, and selection-related conditions.

For India-based roles, internships, or recruitment processes, the interview may be managed by Qbiq Studios LLP, operating under the Animations Media brand.

For UK-based roles or recruitment processes, the interview may be managed by Brill Folks Ltd.

Please read the full Interview Terms & Conditions before starting your interview.


23. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use, store, share, and protect personal information.


24. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by law:

  • we are not liable for indirect, incidental, special, or consequential losses;
  • we are not liable for loss of profits, revenue, business, data, goodwill, opportunity, or anticipated savings;
  • we are not liable for losses caused by inaccurate, incomplete, or unlawful information supplied by you;
  • we are not liable for third-party platform failures, technical issues, software issues, hosting issues, or service interruptions outside our control;
  • we are not liable for unauthorised use, modification, distribution, or misuse of delivered content after handover;
  • we are not liable for claims arising from client-supplied content, references, materials, or instructions;
  • our total liability for any project will not exceed the amount paid by you for that specific project, unless otherwise required by law.

25. Indemnity

You agree to indemnify and hold Animations Media, Qbiq Studios LLP, Brill Folks Ltd., and their authorised team members harmless from any claims, losses, damages, costs, expenses, or legal liabilities arising from:

  • your misuse of our website or services;
  • your breach of these Terms & Conditions;
  • materials, content, references, files, or instructions you provide to us;
  • your infringement of third-party rights;
  • your unlawful, misleading, or unauthorised use of our deliverables;
  • your failure to obtain required permissions, licences, approvals, or clearances;
  • your violation of applicable laws or regulations.

26. Force Majeure

We are not responsible for delays or failure to perform obligations caused by events outside our reasonable control, including but not limited to:

  • natural disasters;
  • power failures;
  • internet or hosting failures;
  • cyber incidents;
  • strikes or labour disputes;
  • illness or emergencies;
  • government actions;
  • war, unrest, or civil disturbance;
  • pandemics or public health restrictions;
  • third-party service failures;
  • software or platform outages.

27. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page with the updated date. By continuing to use our website or services after updates are published, you agree to the revised terms.


28. Governing Law and Jurisdiction

For services, projects, recruitment, invoices, contracts, or operations managed by Qbiq Studios LLP, the applicable law and jurisdiction may be India, unless otherwise agreed in writing.

For services, projects, recruitment, invoices, contracts, or operations managed by Brill Folks Ltd., the applicable law and jurisdiction may be England and Wales, unless otherwise agreed in writing.

Where a separate quotation, invoice, contract, offer letter, or written agreement states a governing law or jurisdiction, that document will usually take priority for that specific arrangement.


29. Contact Us

If you have questions about these Terms & Conditions, please contact the relevant entity:

India

Qbiq Studios LLP
2nd Floor, RK Complex
Ulloor, Trivandrum
Kerala, India – 695011
LLPIN: AAB-7141
Email: compliance.in@animationsmedia.com

 

United Kingdom

Brill Folks Ltd.
Company Number: 13869852
Registered Office: 8 Devonshire House, Aviary Court, Basingstoke, Hampshire, United Kingdom, RG24 8PE
Email: compliance.uk@animationsmedia.com